Support Videos

Click one of the below thumbnails to learn how to set your timer, use remote controls and change coin-style batteries for Candle Impressions and Mirage LED candles. 

If you need some extra assistance, please give our customer service team a toll-free call at 1.888.644.4373 x 603 and they'll be happy to help. 


Please don't be concerned if the color or size of your buttons are different; choose your video based on the number of buttons on the bottom of your candle as the same instructions will apply. 


Remote Controls

Changing Batteries